Photoshop crashing on Print - EVERY TIME

New Here ,
Jul 26, 2016

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Photoshop has been crashing on me whenever I print.  If I hit Ctrl + P or go to print in the File menu it INSTANTLY crashes.  It doesn't even think first.  It doesn't matter how large or small the file is at all it just instantly crashes, doesn't matter if it is a document with multiple layers or a single small flat image.

I am afraid I am going to lose important edits when trying to print forgetting about the issue and accidentally printing before saving.  The only way I can print is to open the document in Illustrator and that isn't really acceptable to me.

Can any one tell me what is going on?

I did uninstall the program from my computer completely and reinstalled it to see if that would fix anything but it did not.

Please help,

Thanks,

Anita

Try the steps suggested by jbm007, if it does not work, I would suggest you to reset Photoshop preferences once.

Prior to resetting preferences, please take a back up of any custom presets/brushes that you have created.

How to reset Photoshop preferences: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Preferences

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Jul 26, 2016 0
New Here ,
Oct 09, 2019

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Same problem with Elements 14. Why is this at least a 3 year old problem? I have windows 10 and immediately craches when print button is clicked. Reset preferences did nothing.

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Oct 09, 2019 0
Community Beginner ,
Oct 22, 2019

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Same problem with PS, every version I have tried, on 2 PCs. I am out of business in about 5 minutes. 

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Oct 22, 2019 0
New Here ,
Dec 12, 2020

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I have exactly the same problem -Elements 14 and an Epson XP8500 printer. Lightroom prints ok, why not Elements? Adobe response to this problem is pathetic!

 

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Dec 12, 2020 0
Community Beginner ,
Dec 02, 2019

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Will people STOP peddling Reset Preferences as a solution!!! 

 

In no way is this a solution!  Yes, it sometimes works, but only for a short while, then you have to reset the Preferences again ... and again, ... and again,............. every time having to re-enter all your settings and presets. 

 

Get this FIXED Adobe! You are taking money under false pretences! 

 

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Dec 02, 2019 1
Community Beginner ,
Dec 02, 2019

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Thank you. This is such a croc of crap. Adobes people are just full of crap, with no actual solution, just bandaids. 

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Dec 02, 2019 1
Community Beginner ,
Dec 02, 2019

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Yeah, maybe they should spend some of their (our!) money on hiring REAL programmers.

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Dec 02, 2019 1
New Here ,
Apr 09, 2020

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I had this issue today and yesterday (Windows 10, PS. version 21.1.1). It crashed regardless of restart, update Photoshop, downgrade photoshop, new file, or old file.

Preface

I also do devlopment on my computer, so I needed port 80 to be available to do development on due to hassle a different port would cause, so I did necessary changes to make it available as it was taken up by the system. This caused the crashing every time I tried to print.

Possible solution

It seems Photoshop need to use the HTTP service that occupied my port 80. I changed a setting in  the registry, opened Phoyoshop, and boom, I can print again.
Win+R → 'regedit' → Enter → '\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP' → Double-click 'Start' → Change value to '3' (was '4' for me) → OK → Launch Photoshop → Print.

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Apr 09, 2020 0
New Here ,
Apr 23, 2020

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I had the same problem. Then I tried printing a file that had never been opened in PhotoShop and it printed. I then went back and using Capture One I did an output from the finished retouched file to a new location of the image that wouldn't print previously. I then opened that file in PhotoShop and it printed.

It would seem that files that have previously been printed have the print information embedded in the file. By making a brand new file that information is removed and the file can then be printed.

 

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Apr 23, 2020 0
New Here ,
Apr 28, 2020

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Agreed - Not ideal, but this is the solution that works.

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Apr 28, 2020 0
Community Beginner ,
Apr 28, 2020

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Yes, but why should we have to use work-arounds in software we pay dearly for and that they (Adobe) just can't be bothered to fix? 

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Apr 28, 2020 0
New Here ,
Dec 12, 2020

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Doesn't work for me.

 

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Dec 12, 2020 0
New Here ,
Dec 26, 2020

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I've solved this (Windows 10) by finding and installing the print driver from the manufacturer's site,  not windows drivers. Then remove the old printer. Restart Photoshop and it prints OK.

 

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Dec 26, 2020 0