Photoshop crashing several times MacOS Catalina

Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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Photoshop 22.3.1 and Catalina 10.15.7.

It's impossible to use, every time i have to open a window to safe, export ou something like that, it just crash and i have to force the shut down. The other designer of the company is also having this trouble in the iMac and the video editor is also facing the same issue on windows (but in Premiere). Anyone else with this problem?

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Bug, Crash or freeze, Mac, Performance, Problem or error

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Adobe Employee ,
Apr 30, 2021 Apr 30, 2021

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Hi there,

Sorry to hear about Photoshop crashing. Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Also, please go to the System Preferences of macOS, then Security and Privacy & select the Privacy tab. Once there, please select Accessibility from the list on the left and add Photoshop to the list by unlocking the window using the lock icon. Also, grant permissions to Photoshop under Full disk access. Once done, restart the computer and let us know if that helps.

Regards,
Sahil

 

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New Here ,
May 03, 2021 May 03, 2021

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I too have the same issue (on the Mac). All the rest of my Adobe apps are working fine, its just Photoshop.

The suggestions from Sahil did NOT work for me, however, I installed PS 21.2.7 (after unsuccessfully trying other 22.x versions) and it appears to be working, for now.

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