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Hello., I have a Canon 1Dx Mark II and use Photoshop CS6. I couldn't open a CR2 file in PS. I installed the new Camera Raw Plug In 13 and now PS won't recognize Camera Raw. Can anyone offer some helpful suggestions to get it to work again? Thanks!
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Hi,
We're sorry about the trouble. The last version of Camera Raw supported by Photoshop CS6 was version 9.1.1. Please check: https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html
For the Canon 1Dx Mark II, the minimum camera raw version required is version 9.5. Please check: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html
You can use the Adobe DNG converter to convert the Raw files from your camera to DNG and then open them in Photoshop CS6. You can check the details here: https://helpx.adobe.com/photoshop/using/adobe-dng-converter.html
Hope this helps!
Regards,
Nikunj