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Photoshop do not recognize "use graphic Processor"

Community Beginner ,
May 08, 2021 May 08, 2021

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I've been working with Photoshop, using the graphic processor without problems. I update drivers of my AMD radeon 7700 series and started problems. Even if I download old versions of adrenalin software, problem persists. I controlled System info and it's all ok!.. can't understand what the F has happen!. Please?

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correct answers 1 Correct answer

Community Expert , May 10, 2021 May 10, 2021

What version of Photoshop?
The latest update is having issues with mid-range GPUs and not recognizing.
Roll back to the previous build and see if the issue persists.

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Community Expert ,
May 10, 2021 May 10, 2021

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What version of Photoshop?
The latest update is having issues with mid-range GPUs and not recognizing.
Roll back to the previous build and see if the issue persists.

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Community Beginner ,
May 10, 2021 May 10, 2021

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Thanks Kevin. Indeed I did it!. And now it's working again. Hope Adobe will work on it!

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Community Beginner ,
May 13, 2021 May 13, 2021

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Hi Kevin... I got new update of PS 22.4 - I realize that the problem with my graphic card has not been resolved... is it normal?... perhaps Adobe do not intend to update AMD 7700 series? - THANKS!

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Community Expert ,
May 14, 2021 May 14, 2021

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Its still an issue - the update fixed some users setups but not all.

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Community Beginner ,
May 14, 2021 May 14, 2021

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Will they?

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