Photoshop do not recognize "use graphic Processor"

Community Beginner ,
May 08, 2021 May 08, 2021

Copy link to clipboard

Copied

I've been working with Photoshop, using the graphic processor without problems. I update drivers of my AMD radeon 7700 series and started problems. Even if I download old versions of adrenalin software, problem persists. I controlled System info and it's all ok!.. can't understand what the F has happen!. Please?

TOPICS
How to, Problem or error, Windows

Views

1.0K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , May 10, 2021 May 10, 2021
What version of Photoshop? The latest update is having issues with mid-range GPUs and not recognizing. Roll back to the previous build and see if the issue persists.

Likes

Translate

Translate
Adobe Community Professional ,
May 10, 2021 May 10, 2021

Copy link to clipboard

Copied

What version of Photoshop?
The latest update is having issues with mid-range GPUs and not recognizing.
Roll back to the previous build and see if the issue persists.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 10, 2021 May 10, 2021

Copy link to clipboard

Copied

Thanks Kevin. Indeed I did it!. And now it's working again. Hope Adobe will work on it!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 13, 2021 May 13, 2021

Copy link to clipboard

Copied

Hi Kevin... I got new update of PS 22.4 - I realize that the problem with my graphic card has not been resolved... is it normal?... perhaps Adobe do not intend to update AMD 7700 series? - THANKS!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

Its still an issue - the update fixed some users setups but not all.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

LATEST

Will they?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines