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Photoshop does not open well

New Here ,
Sep 07, 2020

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When I open the software I get such a black screen, the tools are not loaded and it is not possible to open a new file, I use a video card
navida 1660it ha and the computer has 64GB of RAM
In operation no error pops up only this screen appears.
Software version 21.2.2
I need help, thanks‏‏לכללדה.PNG

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Crash or freeze, Problem or error

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Photoshop does not open well

New Here ,
Sep 07, 2020

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When I open the software I get such a black screen, the tools are not loaded and it is not possible to open a new file, I use a video card
navida 1660it ha and the computer has 64GB of RAM
In operation no error pops up only this screen appears.
Software version 21.2.2
I need help, thanks‏‏לכללדה.PNG

TOPICS
Crash or freeze, Problem or error

Views

32

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 07, 2020 0
Adobe Community Professional ,
Sep 07, 2020

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Are you saying that when it opens you can't access File > Open?

Does any menu work? Can you click anything in the menu?

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Sep 07, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Sep 07, 2020

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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Sep 07, 2020 0