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Photoshop does not open well

New Here ,
Sep 07, 2020 Sep 07, 2020

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When I open the software I get such a black screen, the tools are not loaded and it is not possible to open a new file, I use a video card
navida 1660it ha and the computer has 64GB of RAM
In operation no error pops up only this screen appears.
Software version 21.2.2
I need help, thanks‏‏לכללדה.PNG

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Adobe
Community Expert ,
Sep 07, 2020 Sep 07, 2020

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Are you saying that when it opens you can't access File > Open?

Does any menu work? Can you click anything in the menu?

Adobe Community Expert
Adobe Certified Professional

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Community Expert ,
Sep 07, 2020 Sep 07, 2020

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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