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Photoshop does not work as it is not allowing to save files

New Here ,
Oct 05, 2020

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Buena tarde requiero de su ayuda , desde que instale la ultima version de photoshop en mi mac no me deja guardar los archivos en ningun formato que debo hacer???  ya desintale , instale nuevamente y nada.

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Photoshop does not work as it is not allowing to save files

New Here ,
Oct 05, 2020

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Buena tarde requiero de su ayuda , desde que instale la ultima version de photoshop en mi mac no me deja guardar los archivos en ningun formato que debo hacer???  ya desintale , instale nuevamente y nada.

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How to, Problem or error

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Oct 05, 2020 0
Adobe Employee ,
Oct 05, 2020

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Hi there,

 

Sorry that yo're facing problems using Photoshop as it does not let you save files.

 

Which version of Photoshop are you using and what is your operating system?

 

Would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D

 

Thanks,

Akash

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Oct 05, 2020 1
Adobe Community Professional ,
Oct 05, 2020

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Not being able to save files is certainly a serious problem. Try uninstall and reinstall using the Adobe CC Cleaner Tool. Using that tool is not the same as a regular uninstall and reinstall. The Cleaner Tool has a BAT file that can help solve problems. It's worth trying.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Oct 05, 2020 1