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Photoshop doesn't recognize my graphic card since update (AMD Radeon HD 6970M) Mac

New Here ,
Oct 14, 2020

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Hello Creative People!
Photoshop doesn't recognize my graphic card since updating.
I have a AMD Radeon HD 6970M that has worked till 21.2.4, now I can´t use it even checking the performance button. Already tried to delete the preferences.

Thanks!

 

 

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Bug, Mac, Performance, Problem or error

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Photoshop doesn't recognize my graphic card since update (AMD Radeon HD 6970M) Mac

New Here ,
Oct 14, 2020

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Hello Creative People!
Photoshop doesn't recognize my graphic card since updating.
I have a AMD Radeon HD 6970M that has worked till 21.2.4, now I can´t use it even checking the performance button. Already tried to delete the preferences.

Thanks!

 

 

TOPICS
Bug, Mac, Performance, Problem or error

Views

35

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 14, 2020 0
Adobe Community Professional ,
Oct 14, 2020

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Hi

Photoshop version 21.2.x has issues detecting some old and not so old GPU's, your card dates from 2011, I reported the issue here when version 21.2 was released.

https://feedback.photoshop.com/conversations/photoshop/photoshop-212-not-detecting-older-gpus/5f5f46...

You could try reverting back to version 21.1.3 to see if that fixes the issue

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Oct 14, 2020 1
New Here ,
Oct 14, 2020

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Yes! Version 21.1.3 detects the GPU. Thank you

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Oct 14, 2020 0