Photoshop Error 1

New Here ,
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

When I double click a Photoshop file to open it I get a Configuration Error (Error:1).  I have uninstalled and reinstalled the Photoshop App and later uninstalled and reinstalled Adobe CC and still cannot open a file by double clicking.  When I right click to "open with..." there is a delay and a greyed "Fetching" window that keeps me waiting for a while.  I can still open Photoshop and then open the file from there, but this is something I'd like to figure out.  I am running MacOS High Sierra 10.13.3.  I do NOT have this problem with the other CC Apps.  Any help here is appreciated!

Screen Shot 2018-02-26 at 3.04.22 PM.png

Views

13.4K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Deleted User
Feb 27, 2018 Feb 27, 2018
Take a look at this thread, although this is for Illustrator it may help with your issueConfiguration Error 1 After Upgrading to macOS Sierra (Illustrator)If that doesn't help try thisHow to delete/reset Photoshop preferences Or thisUse the Creative Cloud Cleaner Tool to solve installation problems

Likes

translate

Translate

Translate
New Here ,
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

I have the same problem on Windows 10 from the 26 february 2018.

No update or new installations on my PC

My version: Photoshop CS6 (64bit)

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

Take a look at this thread, although this is for Illustrator it may help with your issue

Configuration Error 1 After Upgrading to macOS Sierra (Illustrator)

If that doesn't help try this

How to delete/reset Photoshop preferences

Or this

Use the Creative Cloud Cleaner Tool to solve installation problems

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

Creating a new administrator account did work, but... ugh.  I'll look through the preferences and CC Cleaner Tool as well.  Thanks so much for the tips!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 10, 2018 Jul 10, 2018

Copy link to clipboard

Copied

PhotoshopPhotoshop00000000.pnghelp meee what can i do .. my window auto delete temps

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 10, 2018 Jul 10, 2018

Copy link to clipboard

Copied

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 02, 2020 Mar 02, 2020

Copy link to clipboard

Copied

Hi. I'm using the installed version of Photoshop cs6. I recently used the portable version of illustrator. Since then Photoshop has given me Error 1. Of course, the portable version of Photoshop still works

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Mar 02, 2020 Mar 02, 2020

Copy link to clipboard

Copied

Hi

Adobe has never released a portable version of Photoshop or Illustrator, so you must be using a non genuine version

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

I have the same error.I tried to uninstall and install and the same.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines