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Photoshop error on start up

New Here ,
Feb 10, 2021 Feb 10, 2021

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photoshop error.PNG

I keep getting this when ever i attempt to open photoshop.... it was working on this computer before.

Is anyone else getting this if so any tips? I can not figure out how to actually contact Adobe

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Adobe
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Feb 10, 2021 Feb 10, 2021

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Hi

It means your using a PC with an unsupported CPU, you either have to update your PC with a compatible CPU or downgrade your version of Photoshop which you can do from the Creative Cloud, version 21.2.5 will run on your system

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

2021-02-10 14_27_53-Known issues in Photoshop — Mozilla Firefox.png

2021-02-10 14_26_03-Creative Cloud Desktop.png

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