Photoshop error saving for Web: there is an error with generator, the operation cannot be completed

New Here ,
Feb 23, 2021 Feb 23, 2021

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아래와 같은 메시지가 뜨면서 웹용으로 저장하려면 오류가 뜹니다.

해결 방안을 부탁드립니다.

 

감사합니다.

진원에문제발생.gif작업을완료할수업음.gif

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Adobe Employee ,
Feb 24, 2021 Feb 24, 2021

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Hi there,

 

Sorry that you're getting an error with Generator in Photoshop while using the saving for web function.

 

Which version of Photoshop are you using and what is your computer's OS? Does the problem occurs while saving a specific file or file format?

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launchin... and let us know if that helps?

 

Thanks,

Akash 

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