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Photoshop.exe- Bad Image Error on Program Opening in Windows 10

New Here ,
Aug 31, 2016

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Software Version: Adobe CC Photoshop 2015.5

Operating System: Windows 10 with latest update

Windows just updated to its newest software and when it did, I was no longer able to run Photoshop 2015.5 or any of the latest versions of Illustrator or InDesign. I received the following error message (picture attached):

C:\WINDOWS\SYSTEM32\MSVCP140.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contacting your system administrator or software vendor for support. Error Status 0xc000012f

I have uninstalled ALL adobe files (including Temp files/download history/etc.) and installed again, to no avail. Any ideas?Adobe issues.png

Mohit,

THANK YOU!!!!!! Worked like a charm.

I ended up having to install Visual C++ Redistributable for Visual Studio 2015

-which can be found in this link, if anyone reading this has the same issue:

Download Visual C++ Redistributable for Visual Studio 2015 from Official Microsoft Download Center

-Emilia

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Photoshop.exe- Bad Image Error on Program Opening in Windows 10

New Here ,
Aug 31, 2016

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Software Version: Adobe CC Photoshop 2015.5

Operating System: Windows 10 with latest update

Windows just updated to its newest software and when it did, I was no longer able to run Photoshop 2015.5 or any of the latest versions of Illustrator or InDesign. I received the following error message (picture attached):

C:\WINDOWS\SYSTEM32\MSVCP140.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contacting your system administrator or software vendor for support. Error Status 0xc000012f

I have uninstalled ALL adobe files (including Temp files/download history/etc.) and installed again, to no avail. Any ideas?Adobe issues.png

Mohit,

THANK YOU!!!!!! Worked like a charm.

I ended up having to install Visual C++ Redistributable for Visual Studio 2015

-which can be found in this link, if anyone reading this has the same issue:

Download Visual C++ Redistributable for Visual Studio 2015 from Official Microsoft Download Center

-Emilia

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Aug 31, 2016 0
Adobe Employee ,
Aug 31, 2016

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Hi emiliac,

Sounds to me like a Microsoft runtime issue: Error MSVCR110.dll opening Adobe Creative Cloud apps in Windows 10

Can you make sure you install the Visual C++ Redistributable for Visual Studio 2012 Update 4 from the link above?

Regards,

Mohit

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Aug 31, 2016 3
New Here ,
Sep 01, 2016

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Mohit,

THANK YOU!!!!!! Worked like a charm.

I ended up having to install Visual C++ Redistributable for Visual Studio 2015

-which can be found in this link, if anyone reading this has the same issue:

Download Visual C++ Redistributable for Visual Studio 2015 from Official Microsoft Download Center

-Emilia

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Sep 01, 2016 2
Adobe Employee ,
Sep 01, 2016

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Great, thanks for sharing the download link.

Regards,

Mohit

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Sep 01, 2016 0
New Here ,
Sep 23, 2016

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Currently running into the same issue, same errors... installed Visual C++ Redistributable for Visual Studio 2015... restart and nothing... with latest CC update. I have access to LIGHTROOM, but no Photoshop. Any current suggestions?

thank you.

Jeremy

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Sep 23, 2016 0
Adobe Employee ,
Sep 25, 2016

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Hi jeremyh,

If you getting exactly the same error while launching the Photoshop, then remove all the Visual C++ Redistributable packages from the machine, restart the machine and install the latest one from the above link.

Let us know the outcome.

Regards,

Mohit

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Sep 25, 2016 0
New Here ,
Dec 29, 2016

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Hi

im having the exact same issue as them above

my photoshop gives the same error yet i have access to lightroom.

I have tried deleting and reinstalling c ++ along with restarting but to no avail, it still isnt working.

thanks

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Dec 29, 2016 0
New Here ,
Nov 22, 2017

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Mohit. Is it possible for you to please take a took at the postings I have made and provide some advice?. Thank you for your time. Brent

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Nov 22, 2017 0
New Here ,
Dec 07, 2017

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Thank you so much!

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Dec 07, 2017 0
New Here ,
Apr 18, 2017

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I never usually comment on threads but this issue was actually really annoying to try to resolve. I felt like I searched the entire internet before I actually resolved it.

I was originally getting this message and after doing all of the above here and going through my regedit and restarting my computer a million times, all I had to do was replace the .dll file itself. I followed this guys tutorial on youtube:

www.youtube.com/watch?v=61vwFxnnh5c

Then I had the same error pop up but saying it was the vcruntime140.dll file this time. So I did the same thing and replaced the file following the same guys tutorial and link

www.youtube.com/watch?v=-R3LuYNQf98

Poof, fixed! Now I can photoshop away!

Hope this helps at least one person from pulling their hair out like I was.

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Apr 18, 2017 0
New Here ,
Aug 21, 2017

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My problem is that I get a similar warning, Photoshop.exe - Bad Image and then

C:\Program File\Adobe Photoshop cc2017\cg.dll

is either not designed to run on Windows or it contains an error. and so on as above.  I've updated to the latest CC I think but still the problem remains.  It was OK until I went away for a couple of days, unplugging the whole shooting match and on return I cannot get Photoshop CC to function.  Lightroom seems to be fine as does Bridge but not CC.

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Aug 21, 2017 0
New Here ,
Nov 20, 2017

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I get both of the following (one for Illustrator and one for Photoshop)

  1. Illustrator.exe – Bad Image
    C:\WINDOWS\SYSTEM32\MSVCP140.dll is either not designed to run on Windows or it
    contains an error. Try installing the program again using the original
    installation media or contact your system administrator or the software vendor
    for support. Error status 0xc000012f.
  2. Photoshop.exe – Bad Image
    C:\WINDOWS\SYSTEM32\MSVCP140.dll is either not designed to run on Windows or it
    contains an error. Try installing the program again using the original
    installation media or contact your system administrator or the software vendor
    for support. Error status 0xc000012f.

Reinstalled both Illustrator and Photoshop. Made no difference.

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Nov 20, 2017 0
New Here ,
Nov 20, 2017

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Nov 20, 2017 0
New Here ,
Nov 22, 2017

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I was getting the following
message when trying to open up Adobe Illustrator CC 2018

Illustrator.exe – Bad Image
C:\WINDOWS\SYSTEM32\MSVCP140.dll is either not designed to run on Windows or it
contains an error. Try installing the program again using the original
installation media or contact your system administrator or the software vendor
for support. Error status 0xc000012f.

I am now getting the following message
when trying to open up Adobe Illustrator CC 2018

Illustrator.exe – Application Error

The application was unable to
start correctly (0xc000007b)

This is really frustrating as I
have work I need to do.

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Nov 22, 2017 0