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Photoshop export corrupted

New Here ,
Jul 08, 2020

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When exporting any file jpg, png... from PS to my fire stick, gmail or anything I get (there was an upload error) or (ALL FILES UNSUPPORTED or UNSUPPORTED FILE)

I'm on a brand new Imac that I bought yesterday.

Computer and Catalina are both updated.

Any help would be most appreciated.

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Import and export

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Photoshop export corrupted

New Here ,
Jul 08, 2020

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When exporting any file jpg, png... from PS to my fire stick, gmail or anything I get (there was an upload error) or (ALL FILES UNSUPPORTED or UNSUPPORTED FILE)

I'm on a brand new Imac that I bought yesterday.

Computer and Catalina are both updated.

Any help would be most appreciated.

Topics

Import and export

Views

52

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Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jul 08, 2020

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I think I may have found a fix.

When saving I (unclicked) the Embed Color Profile: Dot Gain 20% and my files now export without being corrupted.

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Adobe Community Professional ,
Jul 08, 2020

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Exporting without an embedded profile is generally a bad idea.

Images that you export for web/mail use should be in the sRGB  color space, even greyscale files.

It sounds like you're using Save as, use Export or Save for web instead, both of them also let you resize the image.

Make sure that both Convert to sRGB and Embed profile are checked.

 

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