Photoshop extremely slow to run or crashing when using certain tools

New Here ,
May 08, 2021 May 08, 2021

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Anyone having issues with PS? Just the last few days I've noticed my PS will be slow/jerky when I zoom in and out, and it hangs when I try to use the patch tool. I've checked my memory performance in task manager while using PS and it doesn't use much memory (it's using around 8gb), I have these issues no matter what I do and whether or not I have anything else running, I usually always have LR running at the same time (I am a photographer and use both for photo editing) but even if I only have PS running, I am having these issues.

 

I run a fairly new AMD Ryzen 7 3700X CPU with 32gb RAM and an 8gb GFX card, with a SSD (m.2) Windows install drive (over 240gb free).

 

Any help would be appreciated!!

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Bug, Crash or freeze, Performance, Problem or error, Windows

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Adobe Community Professional ,
May 08, 2021 May 08, 2021

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Hi MichaelSabell,
thank you for giving us so much information about your workflow and your computer. What version of Adobe Photoshop and Lightroom are you using?

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Adobe Community Professional ,
May 08, 2021 May 08, 2021

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Hi,

 

Firstly try resetting your preferences: https://adobe.ly/2vNz6FG

 

Also this fix crashed and lag link: 

https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

 

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