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Photoshop Eyedropper tool

Community Expert ,
Jan 07, 2020 Jan 07, 2020

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For the life of me, the old photoshop(2019) had numbers when I dropped multiple eyedroppers and now they have only magenta rings. Do you know where the prefence to change this is? It dosnt seem to be effected by the cursor options?Screen Shot 2020-01-07 at 2.40.52 PM.pngScreen Shot 2020-01-07 at 2.41.00 PM.png

Amybeth M
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correct answers 1 Correct answer

Community Expert , Jan 07, 2020 Jan 07, 2020

This CC 2020 (21.0.2) and this is what it should look like.

 

Try resetting the sampler eyedropper.

Screen Shot 2020-01-07 at 11.58.44 AM.png

 

 

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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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Hi

Do you mean the Color Sampler tool or something else? If you mean the Color Sampler tool, open the Info panel from the Window menu to see the numbers. Or ask again if you mean something else.

~Jane

 

2.png

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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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This CC 2020 (21.0.2) and this is what it should look like.

 

Try resetting the sampler eyedropper.

Screen Shot 2020-01-07 at 11.58.44 AM.png

 

 

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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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If that fails, go for a Preference Reset:

Reset Prefs CC 2015.png

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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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its actually CC 2019 (which I use for training purposes) that is wonky. I reset tools and prefernces on Quit. Still the same.

Going to restart thank you !

Amybeth M
ACI G7 Certified Expert

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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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apon restart it is back to the defaults! thank you 

Amybeth M
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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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Ok, I'm glad to hear you are back in business. Unless you are having problems everywhere, I start with Tools and Preferences, and yes a Mac Restart helps too.

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