Copy link to clipboard
Copied
This just started with the latest update, but anytime I want to use levels, colour balance or open other panels of the like, Photoshop just stops responding and freezes. I have to force quit every time. Anyone else having this problem? Also, If Photoshop ever stopped responding before, it would show (not responding) in the force quit dialogue. It's not showing that this time so I don't actually know if it's crashed or it's something else. Anyone?
Copy link to clipboard
Copied
Yep. Having this same issue since updating. Absolutely infuriating when have a giant work queue, and then an update like this makes such a critical program crap the bed. This is critical bug that needs to be addressed ASAP.
Copy link to clipboard
Copied
Hi. I'm working fine with the latest update. Have you tried to reset the preferences? https://helpx.adobe.com/photoshop/using/preferences.html
Copy link to clipboard
Copied
I am having the exact same issue. Very frustrating. Commenting to get notified about a fix.
Copy link to clipboard
Copied
Hi!
Here is a link to another post that has a very similar issue that I thought you would want to read:
Let us know if this helps or if the issue persists.
Michelle
Copy link to clipboard
Copied
Same problem here! Color Balance completely freezes Photoshop. I'm not getting the "Not Responding" error, either, and the "OK" and "Cancel" buttons don't work, so I have no choice but to force-quit.
I found another post about the same issue and they said to disable Rulers as a workaround. I just tried it and it's working (for now). Hopefully it'll get resolved soon. https://community.adobe.com/t5/photoshop/photoshop-gets-stuck-on-color-correction-tools/td-p/1115217...
Copy link to clipboard
Copied
Yes, I have started getting the same issue today. Wasted a couple of hours and unable to progress with urgent work. The first crash happened when using the colpur balance palette. For a moment, the sliders became "sticky" and jumped around with the cursor then they became totally unresponsive. Then I realised that the whole program had frozen. I had to use the force quit command. There were no notifications or warnings at the time – and no automatic acknowledgment and request for a crash report when I reopened the program. I am using Mac 10.15.3 with Photoshop 21.1.3.