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Photoshop freezes Ahoj Terezko, splash screen

New Here ,
Oct 27, 2020

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Since yesterday update my PS is just f***.

Cant start it it freezes at splash screen. I have to restart computer and then it works. But when I want to open another file it freezes again, I have to restart again.

Why Im paying you for this s***?

 

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Bug, Crash or freeze, Mac, Problem or error

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Photoshop freezes Ahoj Terezko, splash screen

New Here ,
Oct 27, 2020

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Since yesterday update my PS is just f***.

Cant start it it freezes at splash screen. I have to restart computer and then it works. But when I want to open another file it freezes again, I have to restart again.

Why Im paying you for this s***?

 

TOPICS
Bug, Crash or freeze, Mac, Problem or error

Views

20

Likes

Translate

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 27, 2020 0
Adobe Employee ,
Oct 27, 2020

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Hi there,

 

We're sorry for the trouble. Could you please turn off the GPU from the Photoshop preferences > Performance tab > Uncheck GPU > Restart Photoshop. Also, Submit the crash report along with your email address. Here's the article for the steps: https://adobe.ly/38U5QKP

 

Let us know if that helps.

Thanks,

Mohit

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