Photoshop freezes my computer

Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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Hi community 
I have trouble with photoshop it freezes my computer and it causes a restart automatically while saving or working with Photoshop. I also had once an error that says " scratch disk is full", but I have enough storage and my computer and Photoshop is up to date. How can I fix this?

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Crash or freeze, How to, Mac, Performance, Problem or error

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Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

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Photoshop essentially cannot crash (edit: or freeze) a current computer. 

The problem is likely a faulty component other than Photoshop (driver, hardware, …). 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

 

As for the Scratch Disk, what are your Scratch Disk settings? 

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

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