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Photoshop freezes on gradient colour swatch of a path stroke

Community Beginner ,
Aug 19, 2020

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Hello, people of the forum,

 

I am finding that photoshop is freezing when I am trying to change the colour of the gradient swatch when it is applied on a path stroke. The green line in the photo attached is a path, and I have the gradient applied on the stroke-path. When clicking on the "colour wheel" to change the colour, it freezes. This thing happens since two updates ago. I am on macOS Mojave with the latest updates on photoshop. Anyone else gets this bug or does anyone know a fix for this? Thank you! 

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Bug, Crash or freeze, Mac, Problem or error

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Photoshop freezes on gradient colour swatch of a path stroke

Community Beginner ,
Aug 19, 2020

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AAAAZZZZ.png

Hello, people of the forum,

 

I am finding that photoshop is freezing when I am trying to change the colour of the gradient swatch when it is applied on a path stroke. The green line in the photo attached is a path, and I have the gradient applied on the stroke-path. When clicking on the "colour wheel" to change the colour, it freezes. This thing happens since two updates ago. I am on macOS Mojave with the latest updates on photoshop. Anyone else gets this bug or does anyone know a fix for this? Thank you! 

TOPICS
Bug, Crash or freeze, Mac, Problem or error

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51

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Aug 19, 2020 0
Adobe Employee ,
Sep 04, 2020

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Hi there,

Sorry to hear about Photoshop freezing, could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil

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