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Photoshop freezes on selection tool

New Here ,
May 12, 2021 May 12, 2021

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After updating Photoshop, it suddenly freezes when I try to clear(delete) the selection area or cancel the selection.

Rebooting or re-installation didn't work fo me.

Any solution please?

 

OS : Windows 10

Version : Photoshop 2021 (ver 22.3.1)

TOPICS
Windows

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correct answers 1 Correct answer

Community Expert , May 13, 2021 May 13, 2021

Hi

A lot of people are having issues with version 22.3.1 at the moment, a couple of things to try

Resetting the Tools

2021-05-11 12_49_01-Adobe Photoshop 2021.png

Resetting the preferences

2021-05-11 12_49_21-Preferences.png

If none of the above help try reverting back to version 22.3 from the Creative Cloud app

2021-05-11 11_27_47-Creative Cloud Desktop.png

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Adobe
Community Expert ,
May 13, 2021 May 13, 2021

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Hi

A lot of people are having issues with version 22.3.1 at the moment, a couple of things to try

Resetting the Tools

2021-05-11 12_49_01-Adobe Photoshop 2021.png

Resetting the preferences

2021-05-11 12_49_21-Preferences.png

If none of the above help try reverting back to version 22.3 from the Creative Cloud app

2021-05-11 11_27_47-Creative Cloud Desktop.png

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New Here ,
Nov 23, 2021 Nov 23, 2021

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LATEST
 

 

Photoshop freezes when using the crop tool, absurd!
My conclusion was that I have to have a VIDEO CARD to CROP in photoshop CC 23.0.2, 
but in photoshop C6 with less memory I never had this problem. User is forced to install a video card. 
If there is another solution to the problem I would like to know.
reset tools on a fresh install ??! this is not the solution
 

 

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