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Hello there,
My photoshop is crashing at start up. It crashes while loading "reading preferences".
I have been using it since febuary last year with zero issues. Nothing has changed with my system and I am up to date with the latest version. My PC is suitable to run all adobe suite software.
I have read through the community posts but have not found a response that has helped me. I have unistalled/reinstalled. Delete the prefernces files from both within the cloud app and from directly in the appdata file.
Nothing seems to get it starting. I noticed a few days it ago it was loading slower now as of today it is not loading at all. I used it yesterday. This has only ever happend with this new update.
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I have also held control-alt-shift and deleted the prefferences that way.
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Hi
Please report the 22.3 bugs to the product developers here https://feedback.photoshop.com/ so Adobe staff can see it.
Until the 22.3 bugs are fixed, you can revert to 22.2 using the Creative Cloud app.
~ Jane
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Thanks for letting us know about the option to be able to revert to the previous version.
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You're welcome, @edwardl91078640
~ Jane