Photoshop freezing while zooming in & out

New Here ,
Mar 19, 2021 Mar 19, 2021

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I am working on an image and suddenly it freezes I cannot change the tool or zoom in or zoom out I have to record what worked, close and reopen to continue working, it is annoying to be honest, I wanted to know what solution can be given to this problem.

 

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Crash or freeze

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Adobe Employee ,
Mar 19, 2021 Mar 19, 2021

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Hi there,

Sorry to hear about Photoshop freezing when you try to zoom in/out. Would you mind telling us which version of Photoshop and the operating system you're on?


Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps? https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Regards,
Sahil

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