Photoshop freezing

New Here ,
Apr 20, 2021 Apr 20, 2021

Copy link to clipboard

Copied

I've had an issue with my images suddenly freezing while I'm editing them.  The 'ruler' along the side also goes blank, sometimes both rulers and sometimes just the vertical one.

When this happens, no shortcut commands work and my cursor is just the black arrow, reglardless of which tool I select.

 

If I go onto a different image, however, photoshop works just fine, so it is not as though it is frozen as an entire programme. 

 

The only fix is to save the image down and reopen, which is quite frustrating.  Any ideas?

 

TOPICS
Crash or freeze, Problem or error

Views

117

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 20, 2021 Apr 20, 2021

Copy link to clipboard

Copied

If Photoshop freezes only with this image it seems that there's a problem with this file or it's a failure on your hard disk on this sector.

Try to save the picture with another name to another location and try again.

 

Which version of Photoshop do you use?

Which operating system do you use?

Please post the exact version and not only phrases like "recent", "latest" or like that.

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 20, 2021 Apr 20, 2021

Copy link to clipboard

Copied

It's not only that particular image, it freezes when I'm editing any image but the other images I have open are not frozen, if that makes sense.

 

The problem has occurred across multiple images.

 

Using Photoshop CC 22.3.1 and Mac OS Catalina Version 10.15.7.  Am unable to update the operating system due to the servers at work and compatability issues.

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines