Photoshop gives Not enough RAM error while trying to drag & drop images on Windows 10

New Here ,
May 12, 2021 May 12, 2021

Copy link to clipboard

Copied

When I drag an image into Photoshop, it freezes for a while. After the freeze is over, I get an error message that there is not enough RAM available. There are images where I don't get the error message, but that is less common.

 

I have 12gb ram and enough memory on my hard drives

 

Windows 10 64bit

TOPICS
Crash or freeze, Import and export, Performance, Problem or error, Windows

Views

552

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 12, 2021 May 12, 2021

Copy link to clipboard

Copied

Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using? Please ensure you have all available Windows updates installed on the computer.

 

You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

You can also check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/invalid-numeric-entry-integer-96-8-required-photoshop.html#Work...

 

Let us know if it helps!

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 12, 2021 May 12, 2021

Copy link to clipboard

Copied

LATEST

- Im using Photoshop verson: 22.3.1

 

- I did every Windows update.

 

- I do not get the error message: "An integer between 96 and 8 is required. Closest value inserted."

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines