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Photoshop glitches/freezes mid-brushstroke

New Here ,
Sep 05, 2020

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This is a strange and frustrating thing I've been running into recently. I'll be in the middle of a brushstroke on photoshop and my cursor will turn back into an arrow and I won't be able to click anything in that document, use the brush tool, etc., but I can click onto another document and use it just fine. So it's not photoshop freezing as a program, but something strange happening with the document itself. It usually happens when I've been working on something for 20 minutes or so.

 

I'm able to save my files and close photoshop, and when I reopen it works ok (until it happens again), but it's very frustrating and I have no idea what is causing it.

 

I'm using the most up to date version of photoshop on a pretty much brand new PC with plenty of RAM. Any help is greatly appreciated.

 

EDIT: I can actually click on things, but can't use them. I can't move a layer, can't type, etc, but can click on the move tool, the type tool.

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Bug, Crash or freeze, Performance, Problem or error, Windows

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Photoshop glitches/freezes mid-brushstroke

New Here ,
Sep 05, 2020

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This is a strange and frustrating thing I've been running into recently. I'll be in the middle of a brushstroke on photoshop and my cursor will turn back into an arrow and I won't be able to click anything in that document, use the brush tool, etc., but I can click onto another document and use it just fine. So it's not photoshop freezing as a program, but something strange happening with the document itself. It usually happens when I've been working on something for 20 minutes or so.

 

I'm able to save my files and close photoshop, and when I reopen it works ok (until it happens again), but it's very frustrating and I have no idea what is causing it.

 

I'm using the most up to date version of photoshop on a pretty much brand new PC with plenty of RAM. Any help is greatly appreciated.

 

EDIT: I can actually click on things, but can't use them. I can't move a layer, can't type, etc, but can click on the move tool, the type tool.

Topics

Bug, Crash or freeze, Performance, Problem or error, Windows

Views

41

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New Here ,
Sep 07, 2020

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I have the same issue, running Windows 10 2020 with Photoshop Version 21.2.2

 

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New Here ,
Sep 15, 2020

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Wish Adobe support could provide some answers!

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New Here ,
Sep 15, 2020

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Hi Asa, 

Have you tried updating your windows? Mine didn't look like it needed an update but when I went back in to double check it showed an update was pending. 

After updating Windows Photoshop is working fine once more

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