Photoshop has encountered a problem with the display driver

New Here ,
Apr 07, 2021 Apr 07, 2021

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When I try to open a psd file in Photoshop, the following error appears "Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware" and features that require graphics hardware are unavailable.
Hope to finde sallution

Here is the  Sniffer text:
C:\Users\pc>"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe"
Tester="Photoshop"
snifferStart="2021-04-07_16:47:56"
NumGLGPUs=1
glgpu[0].GLVersion="3.1"
glgpu[0].IsIntegratedGLGPU=1
glgpu[0].GLMemoryMB=1664
glgpu[0].GLName="Intel(R) HD Graphics 2000"
glgpu[0].GLVendor="INTEL"
glgpu[0].GLDriverVersion="9.17.10.4459"
glgpu[0].GLDriver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll"
glgpu[0].GLDriverDate="20160519000000.000000-000"
glgpu[0].GLRenderer="Intel(R) HD Graphics 2000"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
NumCLGPUs=0
NumNativeGPUs=0
snifferEnd="2021-04-07_16:47:56"

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Performance, Problem or error, Windows

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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The Intel(R) HD Graphics 2000 isn't a very powerful graphics card.

"What are the minimum graphics processor requirements?

  • On Windows, a GPU with DirectX 12 support and 2 GB of GPU memory
  • On macOS, a GPU with Metal Support and 2 GB of GPU memory

 

If your using an older graphics card or driver, GPU functionality in Photoshop may be limited or not supported."

(^ From: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html#Unsupportedgraphicscards)

 

 

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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That adaptor will not give you any graphics acceleration at all, its just way too old (at least ten years.) Update your graphics drivers and disable graphics acceleration in Photoshop preferences.

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