Photoshop has started crashing on printing.

Community Beginner ,
Apr 24, 2021 Apr 24, 2021

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Since I last used Photoshop I have had an update of both Photoshop and Windows 10. Now, whenever I try to print from Photoshop by <Ctrl><P>, Photoshop thinks for about 5 seconds and then silently crashes. The Windows Event Viewer has the message:

   Faulting application name: Photoshop.exe, version: 22.3.1.122, time stamp: 0x606cb567
   Faulting module name: ntdll.dll, version: 10.0.19041.928, time stamp: 0x9bed63d6
   Exception code: 0xc0000374
   Fault offset: 0x00000000000ff0b9
   Faulting process ID: 0x593c
   Faulting application start time: 0x01d73981b949eef2
   Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2021\Photoshop.exe
   Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
   Report ID: a06ce405-d2d8-4bb5-baeb-4bebbe48c694
   Faulting package full name:
   Faulting package-relative application ID:

 

I have two printers on my network and I don't get as far as the Print Setup screen which lets me choose a printer etc. Both printers work normally with other software.

How do I fix this?

TOPICS
Crash or freeze, How to, Problem or error, Windows

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Community Beginner , Apr 24, 2021 Apr 24, 2021
My apologies. A reset of Preferences fixed the problem. I was quite sure that one of the updates was the cause  but it seems not.

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Community Beginner ,
Apr 24, 2021 Apr 24, 2021

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My apologies. A reset of Preferences fixed the problem. I was quite sure that one of the updates was the cause  but it seems not.

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