Hello! I was recently very grateful to the Adobe Photoshop Chatline for help with a cursor problem. Now, however, I cannot find the chat line at all. Has it been discontinued? Thanks. Catherine.
No, it has not been discontinued. Sometimes it's blocked by the settings in your browser or for other reasons. Try the troubleshooting steps here and let us know if you need more help finding the chat icon. The first paragraph gives a link for "auto-open".
Jane: Thank you very much for your help!
we are happy that your problem has been solved 🙂
You're welcome Catherine. Safari works for me, btw. Others have reported other browsers that don't work for them, and it seems to be a setting that has been made in the browser preferences. I have several browsers installed, including one with no customization.