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Photoshop Home screen not loading and stays totally black on Windows 10

New Here ,
Oct 15, 2020

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Hello, 

My Photoshop home screen isn't showing up when I open it, I tried turning on Auto Home Screen but it doesn't work. It is not completely black but it's still not completely showing up. See for yourself...

Haadi5E48_0-1602801660924.png

 

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Problem or error, Windows

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Photoshop Home screen not loading and stays totally black on Windows 10

New Here ,
Oct 15, 2020

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Hello, 

My Photoshop home screen isn't showing up when I open it, I tried turning on Auto Home Screen but it doesn't work. It is not completely black but it's still not completely showing up. See for yourself...

Haadi5E48_0-1602801660924.png

 

TOPICS
Problem or error, Windows

Views

26

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 15, 2020 0
Adobe Employee ,
Oct 15, 2020

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Hi there,

 

Sorry that the Home Screen in Photoshop is showing up blank. That is not a usual experience, let us help make it right.

 

Which exact version of  Photoshop are you using? Check under Help> System info menu.

 

Would you mind checking out the steps mentioned in this discussion https://community.adobe.com/t5/photoshop/photoshop-2020-home-screen-is-unavailable/td-p/10818163?pag... and let us know if that helps?

 

Thanks,

Akash

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