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Photoshop Keeps Closing when printing

New Here ,
Nov 14, 2020

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When I try to print, Photoshop will randomly close. If I reopen it and change the preferences to reset on quit it, then close and reopen it, it will work. I can't change my settings to what I need it to be because it will cause it to close when I go to print. This has happened many times over the last 2 weeks. Is there a way to fix this so that it will stop? It is very frustrating especially when it doesn't recover every file or the complete file that I've been working on. 

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Bug, Crash or freeze, Performance, Problem or error

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Photoshop Keeps Closing when printing

New Here ,
Nov 14, 2020

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When I try to print, Photoshop will randomly close. If I reopen it and change the preferences to reset on quit it, then close and reopen it, it will work. I can't change my settings to what I need it to be because it will cause it to close when I go to print. This has happened many times over the last 2 weeks. Is there a way to fix this so that it will stop? It is very frustrating especially when it doesn't recover every file or the complete file that I've been working on. 

TOPICS
Bug, Crash or freeze, Performance, Problem or error

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27

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Nov 14, 2020 0
Adobe Community Professional ,
Nov 14, 2020

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Which version of Photoshop and OS?

How much RAM and spare disk capacity do you have?

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Nov 14, 2020 0
New Here ,
Nov 14, 2020

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Screenshot_20201114-114235_Chrome.jpg

 This is the info on my laptop.  It is a Lenovo and brand new. I had this issue with my old HP laptop as well.

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Nov 14, 2020 0
New Here ,
Nov 14, 2020

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I have Photoshop CC and it is updated to the latest version.

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Nov 14, 2020 0
Adobe Community Professional ,
Nov 14, 2020

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As you had this issue with your previous computer, do you think it might be a printer problem?

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Nov 14, 2020 0
New Here ,
Nov 14, 2020

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No because I print to multiple printers. It doesn't let me get far enough to choose which printer. When I click print it just automatically closes the program. It doesn't do it every single time but enough to be a pain. When I reopen photoshop,  if I go into preferences from the edit menu and click reset preferences when I quit it will work. But it only fixes it for a short time.

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