Supply pertinent information for more timely and effective answers. The more information you supply about your issue, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; the amount of RAM;
Menu Help>system oifo copy and paste here. Post any crash repirts.