Photoshop keeps crashing every time I try to save my photo

New Here ,
May 06, 2021 May 06, 2021

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I am just trying to do basic resizing of photos and every time I save as the file it will not let me save and it freezes photoshop. I was working in 2019 then I updated photoshop to 2021 and it is still doing it. Can you please help me? This is so frustrating. 

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Adobe Community Professional ,
May 06, 2021 May 06, 2021

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What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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