Photoshop keeps crashing!!

New Here ,
Jan 02, 2021

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I use photoshop 2021 and microsoft 10. Recently (maybe after 2021 update?) when I am in work, after 2-3 minutes from working, the screen of photoshop stops with no reason. I cannot move anything, but only save. I don't know what's wrong with my program.

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Correct answer by Derek Cross | Adobe Community Professional
I suggest you uninstall Photoshop, using the drop-down menu in the Creative Cloud app, and reinstall it again. If that doesn't solve the problem then unistall it once again and then run Adobe Cleaner before reinstalling Photoshop again.
 
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Photoshop keeps crashing!!

New Here ,
Jan 02, 2021

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I use photoshop 2021 and microsoft 10. Recently (maybe after 2021 update?) when I am in work, after 2-3 minutes from working, the screen of photoshop stops with no reason. I cannot move anything, but only save. I don't know what's wrong with my program.

Adobe Community Professional
Correct answer by Derek Cross | Adobe Community Professional
I suggest you uninstall Photoshop, using the drop-down menu in the Creative Cloud app, and reinstall it again. If that doesn't solve the problem then unistall it once again and then run Adobe Cleaner before reinstalling Photoshop again.
 
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Problem or error

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41

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Jan 02, 2021 0
Adobe Community Professional ,
Jan 02, 2021

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How much RAM and spare disk capacity do you have?

Have you tried resetting your Photoshop preferences, which you can find under the General tab in Photoshop preferences.

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Jan 02, 2021 0
New Here ,
Jan 02, 2021

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I have more than 10,000MB RAM and I set photoshop to use 8888MB and... I just reset, I think it is quite better than before... thanks!

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Jan 02, 2021 0
New Here ,
Jan 02, 2021

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oh,, I will change my word since my photoshop just stopped again... 

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Jan 02, 2021 0
Adobe Community Professional ,
Jan 02, 2021

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Does that mean 10MB of RAM? How much spare disk capacity do you have (not scratch disk)?

https://helpx.adobe.com/photoshop/system-requirements.html

 

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Jan 02, 2021 0
New Here ,
Jan 02, 2021

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No! I have 14800MB of spare ram capacity and they say photoshop use 70% of it(10300MB). Can graphic processor affect in my problem?

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Jan 02, 2021 0
Adobe Community Professional ,
Jan 02, 2021

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I suggest you uninstall Photoshop, using the drop-down menu in the Creative Cloud app, and reinstall it again. If that doesn't solve the problem then unistall it once again and then run Adobe Cleaner before reinstalling Photoshop again.
 

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Jan 02, 2021 0