Copy link to clipboard
Copied
Our workplace recently got network storage for all of our advertising assets, but since switching over, photoshop has been reloading files while we're working on them and reverting to old versions that we'd saved a long time before. A dialog box just pops up and says that it's loading a file and just replaces what we'd been working on. Sometimes it reverts back to files that are 30 or 60 minutes old and we lose all the work we did, even though we have autosave set up for 10 minute intervals. Is anyone else having that problem? If so, what can we do to fix it? We can't keep losing work like this.
Copy link to clipboard
Copied
Are you working on the network or on a local drive, then copying to the network? You should be working on your local hard drive, as Adobe does not support working on a network due to the many differerent configurations. On the surface, this sounds like a network issue. Please clarify.
https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html
~ Jane
Copy link to clipboard
Copied
Copy link to clipboard
Copied
For reference, we all are running fairly high end workstations. Ryzen 7, Gen 4 1Tb M.2, 32Gb or 64Gb of ram, gigabit or higher networking, and discrete graphics cards (models vary).
Copy link to clipboard
Copied
Our NAS is a NETGEAR ReadyNAS 2304 with 2 12Tb 7200RPM Ironwolf Seagate HDD in Raid 1 configuation. We have 2 gigabit connections connecting it to our switch.