Photoshop Not Launching

Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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Hey for some reason Photoshop does not launch. Like once in every 50 tries, it works. I have also tried checking task manager and the process IS there, but the launching screen does not show. I have so far tried ending the process and relaunching, uninstalling, and re-installing. Help would be appreciated.

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Bug, Problem or error, Windows

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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What Operating System and version are you using?

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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I am using Windows 10.

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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Have you tried resetting photoshop preferences settings? 

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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No, I don't know how to do that without being the app.

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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To be sure I will reload Photoshop. Uninstall and clear the prerefernces. reinstall. If this doesn ot help check with Customer Care: http://helpx.adobe.com/contact.html  They can login to your system.

 

Hope this helps!

Chana

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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I don't know how to reset preferences without being in the app and launching while holding alt, shift, control, does not work either.

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Ok so I just uninstalled it, re-installed it and it didn't work. And then I restarted my computer 5-10 times and it finally worked. Not a solution but a hack so I can get my work done.

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