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Photoshop not opening after cache cleared

New Here ,
Oct 13, 2020

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I cleared all my cache on my macbook pro because I didnt have space left and now whenever I open photoshop its just blank. I use adobe creative cloud and it was fine until I messed with the cache. Anyone know how to fix this? 😞 Screen Shot 2020-10-13 at 12.35.50 PM.png
 

 

 

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Photoshop not opening after cache cleared

New Here ,
Oct 13, 2020

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I cleared all my cache on my macbook pro because I didnt have space left and now whenever I open photoshop its just blank. I use adobe creative cloud and it was fine until I messed with the cache. Anyone know how to fix this? 😞 Screen Shot 2020-10-13 at 12.35.50 PM.png
 

 

 

I
 
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Problem or error

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Oct 13, 2020 0
Adobe Community Professional ,
Oct 13, 2020

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Have you tried resetting the Photoshop Preferences?

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Oct 13, 2020 1
New Here ,
Oct 13, 2020

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Yeah I just tried that right now and photoshop is still blank

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Oct 13, 2020 0
Adobe Community Professional ,
Oct 13, 2020

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Hi Josh:

 

Here's how to reset your preferences (be sure to save your custom brushes, presets, etc first):ps.png

 

~Barb 

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Oct 13, 2020 1
New Here ,
Oct 13, 2020

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Hi! I tried this and photoshop still opens blank 😞

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Oct 13, 2020 0
Adobe Community Professional ,
Oct 14, 2020

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Ok, so make sure you are signed in with your Adobe ID (Help > Sign In). If that still doesn't do it, see https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html.

 

~Barb

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Oct 14, 2020 0