Photoshop Not Opening

New Here ,
Dec 06, 2020

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Hi! I've been using Photoshop on my computer for the past week and a half for my art class. Today, I experienced the problem of my Photoshop not wanting to open up AT ALL! I can't even uninstall it because it needs me to open the app to save something in Photoshop. I resetted my computer, checked if it had updates and nothing works! I really need this resolved since my homework depends on it.

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Crash or freeze, Problem or error

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Photoshop Not Opening

New Here ,
Dec 06, 2020

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Hi! I've been using Photoshop on my computer for the past week and a half for my art class. Today, I experienced the problem of my Photoshop not wanting to open up AT ALL! I can't even uninstall it because it needs me to open the app to save something in Photoshop. I resetted my computer, checked if it had updates and nothing works! I really need this resolved since my homework depends on it.

TOPICS
Crash or freeze, Problem or error

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58

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Dec 06, 2020 0
Adobe Community Professional ,
Dec 07, 2020

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Which version of Photoshop will help us to provide answer. Also which OS and its version is in question?

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Dec 07, 2020 0
New Here ,
Dec 07, 2020

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I am using Photoshop 2021 and I'm running Windows on my laptop. 

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Dec 07, 2020 0
Adobe Community Professional ,
Dec 07, 2020

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You could try use the Adobe Creative Cloud Cleaner tool and then try reinstall.

https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html  

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Dec 07, 2020 0
Most Valuable Participant ,
Dec 07, 2020

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Photoshop 2-21 has new  requirements and the are known issues.  https://helpx.adobe.com/photoshop/kb/known-issues.html#ps-desktop 

JJMack

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Dec 07, 2020 0
Adobe Community Professional ,
Dec 07, 2020

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Hi, could you give us more information on the version of Photoshop you are using and the features of your computer?

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Dec 07, 2020 0
New Here ,
Dec 07, 2020

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I'm using Photoshop 2021 and my computer is an Acer running Windows. Hope that helps. 

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Dec 07, 2020 0
Participant ,
Dec 07, 2020

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today my photoshop and lightroom started as if i had just installed it.

all my settings are gone and only lightroom and camera raw are listed as installed applications in the cloud app.

 

https://community.adobe.com/t5/photoshop/just-started-photoshop-and-lightroom-and-they-are-reset-to/...

 

 

 

 

 

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Dec 07, 2020 0