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Last week I got an error on opening Photoshop and since then the Graphics Card info under Preferences is greyed out.
I have updated everything but it's still greyed out.
Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64
Windows 10 Pro - OS Build 19041.572
AMD Fire Pro 4100
Driver 27.20.1027.2005
Error found by by The GPU Sniffer crashed on 27/10/2020 at 00:07:41
Can someone help please?
Hi if Photoshop 2020 is working fine for you then wait for some new driver update otherwise your graphics card is not supported now with 2021 version....regards
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Hi if Photoshop 2020 is working fine for you then wait for some new driver update otherwise your graphics card is not supported now with 2021 version....regards
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So broken from one day to the next and no advance warning ? Maybe time to move products.
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Welcome to the club. I have a Firepro 4900 and have been dealing sith the undetected GPU thing for months. Adobe broke it after 21.1.3, and decided, "We're not going to fix it. Buy a new graphics card".
Yes, that is Adobe's official answer. Buy a new graphics card.I don't recall any advance notice that this was imminent. I knew it would happen sometime, but springing it on us like this is pretty bush league.