photoshop on desktop vs ipad

New Here ,
Mar 31, 2021 Mar 31, 2021

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i'm a little confused ... i have photoshop on my ipad but i have to pay extra for it on my desktop? is that right? why is that?

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Adobe Community Professional ,
Mar 31, 2021 Mar 31, 2021

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One subscription gives you both

Dave

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New Here ,
Mar 31, 2021 Mar 31, 2021

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Thanks Dave...so why is saying I need to buy it still on the windows version?

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Adobe Community Professional ,
Mar 31, 2021 Mar 31, 2021

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Thanks Dave...so why is saying I need to buy it still on the windows version?

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@Milinda5C87,

I'm not Dave but probably because you either don't have or you're not logged-in to a PAID Creative Cloud plan yet. Check your account to ensure your subscription is active and payment details are current.

https://account.adobe.com/plans

 

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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