photoshop on windows dont working

New Here ,
Mar 18, 2021 Mar 18, 2021

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Hello. Tomorrotow i'm trying to create document withs photoshop on windows and after that i see fail 

your request could not to be completed due to a system problem.

i did everything as stated on the site but nothing helped

computer is comparible withs the newest werthion of photoshop 

P.S I'm sorry of my English.

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Bug, Crash or freeze, Problem or error, Windows

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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Hi @Anastasiia5D09 

 

Try these steps for "Photoshop could not complete your request because of a program error":

https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html

 

You might need to revert to 22.2 if you are on 22.3, as 22.3 has a lot of bugs. You can go back using the Creative Cloud app.

 

Also, you can write in your native language and we can click "Translate". Your English is fine.

 

~ Jane

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New Here ,
Mar 18, 2021 Mar 18, 2021

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i try soulitions from site but this did not help. and i revent to 22.2 photoshop not working.

also i revent to 2020 version to and again not working 

P.S i'm from ukraine and i want learn english 

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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Hi

 

You might need to contact Adobe Customer Care: https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human. They can look at your screen.

 

Do not respond to scammers who may send a Personal Message (PM). They are not Adobe.

 

~ Jane

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Most Valuable Participant ,
Mar 18, 2021 Mar 18, 2021

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There seems to be many issues in all PS 2021 versions. I would suggest you use PS 2020 version 21.2.6 till Adobe fixes the issues in PS 2021

JJMack

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New Here ,
Mar 18, 2021 Mar 18, 2021

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not working 

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Most Valuable Participant ,
Mar 18, 2021 Mar 18, 2021

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PS 21.2.6 is not working for you either?

JJMack

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