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Photoshop opens images as a blank space

New Here ,
Nov 18, 2020

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I can open any of the images and files I've saved before today, but all of a sudden, I cannot open any Ai, png, jpeg files I've saved from Adobe Stock today.  It results in a blank rectangle.

 

When I try to open, it says "Import PDF" at the top of the box that pops up and the preview is empty.  I've tried it with more than one file. Then, an error pops up that says cannot open because the source rectangle is empty.  I'm not trying to do anything with a pdf so why does it say Import PDF??

 

I'm working on a PC and I tried updating Photoshop just now.  Still happening. 

 

Help!  I have work to do... 

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Photoshop opens images as a blank space

New Here ,
Nov 18, 2020

Copy link to clipboard

Copied

I can open any of the images and files I've saved before today, but all of a sudden, I cannot open any Ai, png, jpeg files I've saved from Adobe Stock today.  It results in a blank rectangle.

 

When I try to open, it says "Import PDF" at the top of the box that pops up and the preview is empty.  I've tried it with more than one file. Then, an error pops up that says cannot open because the source rectangle is empty.  I'm not trying to do anything with a pdf so why does it say Import PDF??

 

I'm working on a PC and I tried updating Photoshop just now.  Still happening. 

 

Help!  I have work to do... 

TOPICS
Problem or error

Views

10

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 18, 2020 0

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