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photoshop printing problem

New Here ,
Sep 13, 2020

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Ps 21.2.3 acquired from creative cloud photography plan

Mac OS10.15.6 (Catalina)

 

when I try to print I get this message:  "there was an error opening your printer.  printing functions will not be available until you have selected a printer ..."   ...  no dialog box pops up and I don't see where I can select a printer.

 

anyone have a solution?

 

thanks

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photoshop printing problem

New Here ,
Sep 13, 2020

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Ps 21.2.3 acquired from creative cloud photography plan

Mac OS10.15.6 (Catalina)

 

when I try to print I get this message:  "there was an error opening your printer.  printing functions will not be available until you have selected a printer ..."   ...  no dialog box pops up and I don't see where I can select a printer.

 

anyone have a solution?

 

thanks

Topics

How to, Problem or error

Views

31

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Adobe Employee ,
58m ago

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Hi there,

Sorry to hear about the print error. 

 

Please follow the below steps:

 

  1. Quit and relaunch Photoshop
  2. Open a file to be printed
  3. Go to File menu > hover your mouse over Print> Press and hold the spacebar key
    Note: This would reset the Print Preferences for Photoshop and should open the print settings dialog box.

Let us know how it goes.
Regards,
Sahil

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New Here ,
33m ago

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thanks for the reply however this solution did not work.

 

when I followed your directions this is the message that popped up:  "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."

 

anything else I might try?

 

thanks!

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