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photoshop problems

Community Beginner ,
Aug 10, 2020

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I am currently running windows 7 pro SP1 and I have ordered a new computer with windows 10, however I need to use my photoshop now on win 7, and it will not download any version of product?? I am paid up and frustrated!

please help

 

thanks

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photoshop problems

Community Beginner ,
Aug 10, 2020

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I am currently running windows 7 pro SP1 and I have ordered a new computer with windows 10, however I need to use my photoshop now on win 7, and it will not download any version of product?? I am paid up and frustrated!

please help

 

thanks

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Problem or error

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68

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Aug 10, 2020 0
Adobe Community Professional ,
Aug 10, 2020

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Is your Windows 7 with SP1 64 bit?

Dave

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Aug 10, 2020 0
Community Beginner ,
Aug 11, 2020

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Hello,

Yes, it is W7 SP1, 64bit

 

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Aug 11, 2020 0
Adobe Community Professional ,
Aug 11, 2020

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What do you see in the CC Desktop application?

 

Dave

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Aug 11, 2020 0
Community Beginner ,
Aug 12, 2020

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When I try to install Photoshop it says installation failed! No matter
which version I try to install?
Thank you,

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Aug 12, 2020 0
Adobe Community Professional ,
Aug 12, 2020

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What size is your hard drive(s) and how full?

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Aug 12, 2020 0
Community Beginner ,
Aug 13, 2020

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Thank you for your help, however I noticed that I had changed the location for downloading of the new PS, and when I corrected that I was able to download just fine!  Pilot error.. 

Thanks again!

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Aug 13, 2020 0