Photoshop program error and can't end program

New Here ,
Oct 27, 2020 Oct 27, 2020

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Have downloaded PS2021. I can get the main opening screen up but when I try to load a photograph I get an error message "could not complete your request because of a program error. Not only does that message apppear but I am unable to close the program either by the Xin the top right hand side or the close . the file  heading. The only way that I can remove the program is to turn off the the computer

 

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New Here ,
Oct 27, 2020 Oct 27, 2020

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I have the exact same problem on two computers (desktop and laptop). Tried to uninstall and reinstall. Error keeps coming.

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Adobe Community Professional ,
Oct 27, 2020 Oct 27, 2020

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Community Beginner ,
Jun 02, 2021 Jun 02, 2021

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It's now mid-2021 using v22.4.1and the problem persists. I was using Photoshop ok just last week. All of a sudden yesterday I go to open it and I get the program error. I even tried uninstalling and reinstalling a previous version but to no avail.

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New Here ,
Jun 03, 2021 Jun 03, 2021

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Same.  Didn't even know it updated to 22.4.1, but yesterday it worked fine.  Even this morning I did a pdf export.  Since noon today, "Could not complete your request because of a program error."

Seems to happen every few months.  Can't work.  Grr.

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Community Beginner ,
Jun 09, 2021 Jun 09, 2021

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I reverted to Photoshop 2020 with success, but since I was only learning Photoshop's 3D features and I no longer need that, I'll probably try returning to the updated version to see if it's stable.

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