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Photoshop program keeps shutting down after update. Also takes forever for the program to load.

New Here ,
Apr 02, 2021 Apr 02, 2021

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I installed the recent update. Since that time, whenever I open the program, it takes forever to load. When I open an image to work on, the program just shuts down. So frustrating. When I look at the adobe log, it says Adobe is consuming 70% of system memory. That is just ridiculous.

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Adobe
Community Expert ,
Apr 02, 2021 Apr 02, 2021

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Try resetting your preferences. 

https://adobe.ly/3dFRlyi

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Community Beginner ,
Apr 02, 2021 Apr 02, 2021

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So think you everybody. I resert my preferences and now the issu is solved. Good day!

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Community Expert ,
Apr 13, 2021 Apr 13, 2021

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So awesome! Glad it helped you. 🙂

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