To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human. Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y -Manan
Due to the pandemic situation, support is running with a short staff, and hence the wait times are longer than usual. Appreciate your patience in understanding the situation. You can even ask your queries on the forum. Apart from account-related issues, most of the queries are well answered here, as we have some pretty genius folks hanging around ready to help.