• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

photoshop "export as" doesn't work

New Here ,
Nov 04, 2016 Nov 04, 2016

Copy link to clipboard

Copied

hello,

I have problems using the "export as" function in the photoshop CC 2017 version.

When I try to use the export as function the frame doesn't open and the screen just freezes.

Can anyone help me?

Thanks in advance.

Views

20.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Nov 17, 2016 Nov 17, 2016

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

~Akash

Votes

Translate

Translate
Adobe
Nov 04, 2016 Nov 04, 2016

Copy link to clipboard

Copied

Hi kellyv,

Please provide more information.What is your Operating system?

  • What is your Operating system?
  • Export as settings?(Post a screenshot)

Are you able to reproduce the same issue with a different document?

Regards,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

Hi, I have got a similar problem.

Export funciton does not work anymore.Tried differnt pics. Setting are not cofigurable.

OSX 10.11.6, PS CC 2017

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

Hi sfebene,

What happens when you select File>Export>Export as?

~Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

Does not work. Processing never ends. See Screenshot: Bildschirmfoto 2016-11-17 um 15.31.55.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

What are your Export as settings?

Preferences>Export

~Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

Hi Akash,

see screenshot ... i tried to change the setting ... but this did not solve the problem.

Alex

Bildschirmfoto 2016-11-17 um 15.56.50.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

Hold down the Command key when in the Export Preferences and select "Reset".

xcz.PNG

~Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

I resetted the export prefs ... but no change.

Export processing still not ending. Does not work.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

~Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2016 Nov 17, 2016

Copy link to clipboard

Copied

Hi Akash, thanks a lot ... now the export function is working again. It not so fine that the prefs have to be deleted. But that is the price 🙂 Best regards, Alex

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 17, 2021 May 17, 2021

Copy link to clipboard

Copied

I had to do the exact same thing this morning. How random that we both had that exact same 'export as' error. Very frustrating that I had to delete my preferences, but at least I can continue my workflow. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Any others who have this problem but deleting the settings did'nt help? Any other ideas for me?

thx

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

Screen Shot 2021-07-28 at 11.20.15 AM.png

I am still running into issues with my exports. I have reset both the preferences and the settings and this error continues to appear after the "Transforming" loading window goes away.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 20, 2022 Feb 20, 2022

Copy link to clipboard

Copied

Yup, I've got the same issue, even after deleting the preferences. No idea how to fix it, so I'd love to hear any other suggestions.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 06, 2022 Jun 06, 2022

Copy link to clipboard

Copied

1E3B6321-E79E-4AAD-ADDA-0890BC5EB784.jpeg

 When I try to export my work, it's not even showing anything, please who can help me out with this?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 19, 2022 Dec 19, 2022

Copy link to clipboard

Copied

Same just happened to me a couple days ago, and i still couldn't fix it 😞 hope I'll find a way, and if anyone happened to solve the problem - post your solution here please!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 22, 2022 Dec 22, 2022

Copy link to clipboard

Copied

I experience same issue as Julia above. I was able to use Export & Quick Export on Dec 8 2022, Dec 9 2022. But today, Dec 22 2022, the feature doesn't work. Tried resetting PSD settings when open. Didn't fix. Tried rebooting sysyem. Didn't fix.

I use Windows. I have 2 configs / accts of Adobe CC -- on Work system and on personal Home system.

  • Work system is up-to-date as of 2 days ago v24.1. Export feature does NOT work.
  • Home system using older v23.5.1. Export does work on Home system.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 27, 2022 Dec 27, 2022

Copy link to clipboard

Copied

Workaround is that I can open PSD files in Illustrator to export to PNG file format we need

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 14, 2023 Nov 14, 2023

Copy link to clipboard

Copied

LATEST

I'm facing the same problem. I'm using Adobe Photoshop CC 2015. 

 

Screen Shot 2023-11-14 at 16.26.55.png

Can anyone help with this? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines