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Photoshop Save as JPG action throws invalid file name error

Community Beginner ,
Mar 05, 2020

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I have a workflow using Actions that has worked flawlessly for years but it has started throwing a weird error.

The action does the following:

  1. Save the photo as Photoshop using the filename in a specific directory.
  2. Add a new, empty layer.
  3. Flatten the image.
  4. Save the photo as JPG, Quality 12, Matte: none, same directory as before

 

Could not save as "C:

\...\FILENAME.psd" because the file name was not valid."

 

I've tried resetting my preferences and restarting Photoshop but the error still happens.

Adobe Community Professional
Correct answer by r-bin | Adobe Community Professional
This is a known bug in version 21.1
Either use a file not saved once (made via duplicate) or use a script instead of SaveAs in Actions, or roll back to the previous version of Photoshop, or wait for a new update.
 

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Actions and scripting, Problem or error

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Photoshop Save as JPG action throws invalid file name error

Community Beginner ,
Mar 05, 2020

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I have a workflow using Actions that has worked flawlessly for years but it has started throwing a weird error.

The action does the following:

  1. Save the photo as Photoshop using the filename in a specific directory.
  2. Add a new, empty layer.
  3. Flatten the image.
  4. Save the photo as JPG, Quality 12, Matte: none, same directory as before

 

Could not save as "C:

\...\FILENAME.psd" because the file name was not valid."

 

I've tried resetting my preferences and restarting Photoshop but the error still happens.

Adobe Community Professional
Correct answer by r-bin | Adobe Community Professional
This is a known bug in version 21.1
Either use a file not saved once (made via duplicate) or use a script instead of SaveAs in Actions, or roll back to the previous version of Photoshop, or wait for a new update.
 

Topics

Actions and scripting, Problem or error

Views

324

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Adobe Community Professional ,
Mar 05, 2020

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Hello, which version of Photoshop and your Operating system. What has changed between the working and non working state, a windows update, for instance?

Did you try to recreate it?

Do you have all rights for that folder?

Any strange character in the path, or is the path not too long?

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Adobe Community Professional ,
Mar 06, 2020

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First off you are not explainin your problem very well. You start with I save a Photoshop file, and at the bottom you say Filename.psd which is a propreitary PS file format. Then you say I save it as a JPG. 

And then you say Could not save as C:. That C: is a Windows, MS, Drive letter so correct you can't save a file as C:.

Then you type \...\filename.psd.

 

Please give us the Full Path and actual file name you are trying to use. Which would look like this.

C:\FolderName\SubFolderName(if there is one)\FileName.Extension

 

Also take a screen shot of the error and the dialog window you are seeing.

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Community Beginner ,
Mar 06, 2020

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Answering the questions of PECourtejoie:

  • Versions: Photoshop CC 21.1 (current) on Windows 10 Enterprise 64bit, build 14393
  • Changes in OS and apps between the working state (3 weeks ago) and the broken state: Adobe app updates and OS updates. (Considering rolling back to an earlier version of Photoshop at this point.)
  • I have re-recorded the action several times. I will try recreating the action next.
  • I have permissions to the folder. (ie c:\users\username\Pictures\Temporary Storage)
  • There are no special characters in the file name nor the path. (Sample source file: SFIT_20200213211558.nef, opened in Photoshop via Camera Raw)
  • The fully qualified path falls well under Windows' path and file segment limit of 260 characters.

 

Answering Just Shoot Me's questions:

Here's a screenshot of the error message and the action, as described in the Action window.

Capture.PNG

See above for sample file name and path.

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Adobe Community Professional ,
Mar 06, 2020

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This is a known bug in version 21.1
Either use a file not saved once (made via duplicate) or use a script instead of SaveAs in Actions, or roll back to the previous version of Photoshop, or wait for a new update.
 

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Community Beginner ,
Mar 06, 2020

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Rolling back to 21.0.3 fixed the problem.

 

Thanks!

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Adobe Community Professional ,
Mar 06, 2020

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Volume Error - Network Error, Saving Action

 

btw Moderator please assign 'Actions and Scripting' label for this thread.

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Adobe Community Professional ,
Jul 23, 2020

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Done

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New Here ,
Jul 10, 2020

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I have exactly the same problem and some how can't reach anyone from adobe about his. Very anoying and even trying to save it as JPG or as doublicate it is giving me the same message. Very anoying and frustrating because I put a lot of work in editing this image and now I can't even save it. 

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Adobe Community Professional ,
Jul 23, 2020

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Hi, I'd try 21.2.1, as it lists actions fixes, and if it does not work, search or create a thread on the https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible.

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