Photoshop saving issue (FILES TOO LARGE)

Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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Hello,

Whenever I'm attempting to save a JPEG in Photoshop CC, even the smallest size JPEG comes out at around 6MB at least. I've tried everything from rebuilding the file to flattening all the layers, yet nothing seems to have worked so far. I'm trying to create web graphics and the file should typically be around ~100KB. Anyone have any suggestions on what I can do to fix this? I've tried restarting the computer and resetting the preferences file for Photoshop but it still won't work.

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Enthusiast ,
Jun 23, 2015 Jun 23, 2015

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go to image/image size... what are the pixel dimensions?

Win10 v20H2 :: i7-9700 :: 64GB + m.2 :: Nvidia 2070 8GB

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Adobe Community Professional ,
Jun 23, 2015 Jun 23, 2015

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or try save for web, under File>Export. This will allow you to resize to a specific pixel dimension and pick a compression setting.

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Adobe Community Professional ,
Jun 23, 2015 Jun 23, 2015

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Check this thread out. jpg file size during "save as"

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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I literally deleted all the layers and just left it with one blank layer on an 800x320px image at 300ppi and it still saved it as 7.5MB.

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Adobe Community Professional ,
Jun 23, 2015 Jun 23, 2015

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This intrigues me as I work with very large files (close to GB with many layers) and have no issues saving to jpeg. Could you give more detail on what platform, what version of Photoshop?

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Enthusiast ,
Jun 23, 2015 Jun 23, 2015

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i have a feeling that your image is not 800x320 px...could you post a screenshot of your image/image size window?

Win10 v20H2 :: i7-9700 :: 64GB + m.2 :: Nvidia 2070 8GB

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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I'm on a Mac OS 10.10.3 using Photoshop CC 20140508.r58 x64. It's the 2014 version of Photoshop CC. I've tried with a couple other files and I'm still getting the same issue. Even when I bring the JPEGs into another program and try to reserve them (like through Preview or Illustrator) I still am ending up with a huge file size. It seems to me like it's trying to keep data left over from editing the file but I don't think that should be remaining in the JPEG file!

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Adobe Community Professional ,
Jun 23, 2015 Jun 23, 2015

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Then we are speaking apples and apples--- I will try different attributes and let you know what I see but hopefully others such as experienced ones who are already here can see the issue. I will get back on this as soon as I can. Often there are issues that can be resolved with time but if there is a "bug" in this problems we will report. Hang in we will do what we can to help!

Since you are prob. on the Cloud why have you not uploaded the latest?

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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I haven't updated to the latest version because this is actually happening on my work computer which has its own licensing agreement. We aren't updated on the software releases until another 4 months. It's set at a 6 month cycle.

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Explorer ,
Jun 23, 2015 Jun 23, 2015

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File > Save for web

or if using CC2015 +

File > Export > Save for Web (Legacy)

Choose JPEG and you can adjust the settings of it manually and see the finished file size.

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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Here is some attached screenshots of what I'm talking about. This image is 265x149 @ 72ppi. It's saving out as 6MB!

Screen Shot 2015-06-23 at 2.18.12 PM.pngScreen Shot 2015-06-23 at 2.18.29 PM.pngScreen Shot 2015-06-23 at 2.18.56 PM.png

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Explorer ,
Jun 23, 2015 Jun 23, 2015

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I don't know the exact answer to this, very weird. I often work with files several GB in size. I personally would just create a new document and quickly remake this design.

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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That would be a pretty easy route. The problem is that this is happening with even new files. It seems like it's just dumping tons of data into a new file and even if I don't touch it, it'll still save really large.

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Explorer ,
Jun 23, 2015 Jun 23, 2015

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How many bits are the files you are working with? Image > Mode > _______

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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RGB 8Bit

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Most Valuable Participant ,
Jun 23, 2015 Jun 23, 2015

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Your screen shot seems to show you are doing Save as rather than Save For Web. Why? 

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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For some of these, I need to be saving at 300 pip. I'm not sure if I'm able to do that in Photoshop Save for Web.

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Explorer ,
Jun 23, 2015 Jun 23, 2015

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If the graphics are for the internet they don't need to be saved at any resolution higher than 72

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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As I mentioned in my previous comment, for some files I'd need to make them 300ppi. This is happening with every file I make now, no matter if it needs to be 72ppi, 150ppi, or 300ppi.

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Adobe Community Professional ,
Jun 23, 2015 Jun 23, 2015

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Resolution is completely irrelevant unless you are planning on printing the file. Total number of pixels determines the file size. Resolution only changes the print size, so assuming all three files have the same number of pixels, the 300ppi file will print roughly 1/3 the size of the 72ppi one, but it digital land it's still the same size file.

Have you tried the save for web option?

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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The client I'm doing a project for has requested that the files remain at 300ppi. I tried doing the save for web option and it slightly reduced the file from 6MB down to 4.8MB but it's still way too late for a file of that size. I'm going to have the IT department uninstall and reinstall photoshop to see if that solves the problem.

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Adobe Community Professional ,
Jun 23, 2015 Jun 23, 2015

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I tried to recreate what you have using PS CC 2014, and came up with a 41.9k file. If you can put the jpeg in a dropbox and share it, I'd like to take a look. You've got me curious.

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Community Beginner ,
Jun 23, 2015 Jun 23, 2015

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I was using CS2015, the update. While prepping the file to be sure to give you good instructions I repeated the procedure and found no problem. Go figure, and I wasn’t drinking at the time. Something was amiss. No other files were open at the time. Between the problem and now I quit and restarted Photoshop. Maybe that had something to do with it now working. Am sending no files.

Thanks for the followup.

Don

Don Albrecht

Scientific Illustrator and Animator, AlbrechtGFX

14541 Danvers Street, Waverly, NE 68462

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Explorer ,
Jun 23, 2015 Jun 23, 2015

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What file size do these images come out to when saving as PNG-24?

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