Photoshop se cierra inesperadamente CC 2020 OS Catalina

New Here ,
Mar 10, 2020 Mar 10, 2020

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Cuando actualice mi Adobe Photoshop 2020, se cierra inesperadamente cada vez que lo abró. La primera vez que hable con soporte, me comentaron que era un problema en general con macOs Catalina pero lo resolví con unos pasos que me mandaron por correo, borrando todo, carpetas de cache y así. Pero volvió a suceder y soporte ya no me pudo ayudar, a alguien le ha pasado y como lo ha resuelto.

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Adobe Employee ,
Mar 11, 2020 Mar 11, 2020

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Hi there,

 

That that Photoshop 2020 is crashing right after you launch it on Mac OS Catalina. 

 

Would you mind going to the System Preferences of the macOS, then to Security and Privacy and add Photoshop to the Accessibility under the Privacy tab. Also, grant permissions to Photoshop 2020 under the Files and Folders section.

 

Let us know how it goes.

 

Thanks,

Akash

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New Here ,
Apr 10, 2020 Apr 10, 2020

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Hola,

Yo lo "solucioné" desactivando la wifi (conexión a internet) antes de abrir Photoshop.

Espero que te sirva de algo.

Un saludo.

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New Here ,
Jun 03, 2020 Jun 03, 2020

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que tal? funciona en MAC? una vez iniciado puedes volver a reactivar el internet?

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New Here ,
Jul 03, 2020 Jul 03, 2020

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Confirmo.

Tenía el mismo problema y sí funcionó.

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New Here ,
Apr 13, 2021 Apr 13, 2021

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A mi si me funcionó y tengo mac! 

Gracias @pedruco72 

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New Here ,
Nov 18, 2020 Nov 18, 2020

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Cada vez que se quiera iniciar habria que desactivar el wifi?

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New Here ,
Jun 14, 2020 Jun 14, 2020

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Lo logré!!! 
Primero inicia sesion en Creative Cloud. Una vez activo, inicia la aplicación Photoshop. Esta a su vez hará un proceso de verificación. Photoshop abrirá normalmente. Ahora puedes cerrar sesion, cerrar ambas aplicaciones. De ahora en adelante puedes abrir photoshop sin problemas ni necesidad de iniciar sesión en CC

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New Here ,
Aug 17, 2020 Aug 17, 2020

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Yo tengo el mismo problema !! Y no tengo Mac.. a alguien le paso? Ya no se como solucionarlo ...

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New Here ,
Sep 20, 2020 Sep 20, 2020

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a mi photoshop se me cierra cuando abro una mesa de trabajo o abro una imagen, si encuentras una solucion me avisas

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New Here ,
Dec 09, 2020 Dec 09, 2020

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Hola, Carlos, Me pasa igual, ¿conseguiste solucionarlo?

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